About KHP

About KHP

We are a truly independent estate agency which is owned and managed by local, experienced and enthusiastic property professionals.

Our staff are knowledgeable and very easy to talk to so whether we are helping you buy, sell or let we are committed to supporting you from beginning to end.

We provide our clients, purchasers and tenants with an honest and caring service and we are happy to go the extra mile to ensure things go smoothly, minimising the stress that’s so often associated with moving home.  We have a strong philosophy that moving home should be a pleasant and exciting experience!

We’ve helped many people move home and we’re very proud of our excellent track record of positive feedback and recommendations, some of which can be found on our testimonials page, click here to take a look for yourself.

We have prominently positioned office in Kings Hill, West Malling, Paddock Wood, Snodland and Allington and offer wide coverage of the surrounding areas of each branch extending out to Maidstone and Tonbridge.

If you are considering moving home either now or in the future, call us to find out how we can help and book a Free Market Appraisal at a time that suits you.

For your peace of mind, we are proud to be members of the Property Ombudsman scheme for Sales and Lettings, which enables buyers or sellers to seek redress if needed.

Complaints procedure

If you are not happy with any part of our dealings with you as a client please speak to us and we will endeavour to resolve your issue. If however, you feel the need to complain formally please follow the procedure below.

Put your complaint in writing to the manager of the office which relates to the complaint.

We will respond within 3 working days to confirm receipt.

We will respond within 15 working days with our final response.

 If you are not happy with this you can then refer your complaint in writing to:

Mr Nick Silvester

8 Liberty Square

Kings Hill

Kent ME19 4AU

That letter will be acknowledged within 3 working days and again a final response will be issued within 15 working days.

If you are not happy with this you may then take your complaint to The Property Ombudsman at:

Tel 01722 333 306

Website: https://www.tpos.co.uk/contact

Address: Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP

Please note you will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.  Kings Hill Property Ltd requires that all complaints are addressed through this in-house complaints procedure before being submitted to them for their independent review.

New Homes

KHP have a dedicated new homes office that specialises in the sale of new homes (either off plan or constructed) and supporting developers from the point of concept through to build.

Read What Our
Customers Say

Mrs K, Sutton Valence

I heard you were good but I didn’t expect you to be that good.

Mrs T, Kings Hill

Thank you for the particulars, which look great. The photographs are so stunning! We thought we were looking at somebody else’s house.

Mrs W, Brenchley

KHP have just sold my house and can’t believe how painless they have made the process.  I have been particularly impressed with their communication, not only keeping in touch with ...

Mr K & Mrs R, Kings Hill

A massive thank you for all your help with our new house purchase.

Mrs M, Maidstone

Thank you so very much Be, it has been a real pleasure to work with you.  You are so very caring and nothing is too much trouble for you.

Mr and Mrs H, Brenchley

Dear Paddock Wood Team, with genuine thanks for everything you did for us.  We know the purchase of our property never would have happened if it was not for your ...

Mrs D, Kings Hill

I would like to take this opportunity to thank you for all your help in both selling and purchasing with you. The whole team has been an amazing support.

How Much is Your Property Worth?

Considering moving home? Then the first thing is to find out how much your home is worth. At the same time you can get some friendly practical advice about the market and how KHP can help you.